TY - CHAP M1 - Book, Section TI - Patient-Centered Care and Patient Experience Metrics A1 - Eloundou, Solange A1 - Siddiqui, Zishan K. A2 - Butler, Jennifer R. A2 - Amin, Alpesh N. A2 - Fitzmaurice, Laura E. A2 - Kim, Christine M. PY - 2019 T2 - OB/GYN Hospital Medicine: Principles and Practice AB - The Institute of Medicine has defined “patient-centered care” as “providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.”1 The Committee on Quality of Health Care in America in 2001 included patient-centered care as a quality indicator of national health services.2 In obstetrics, this is particularly important, as it may be the only time that some women of childbearing age ever encounter the healthcare system. A positive birth experience has been associated with a feeling of empowerment, accomplishment, and easier adaptation to motherhood. A negative experience has been associated with postpartum anxiety, depression, and reduced future reproduction.2 SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2023/02/05 UR - obgyn.mhmedical.com/content.aspx?aid=1159980855 ER -